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Delivery Information

By placing the order the customer agrees to the usual delivery periods of sale by mail order. If a time of delivery has been fixed, it will start only upon receipt of our order confirmation, but not before the information the customer has to provide is received. The given delivery date will be the calendar week in which we hand over the goods to the freight carrier. The freight carrier will then need some time, to deliver the goods. The times of delivery indicated in our order confirmation is non-binding. Earlier delivery is possible.


The goods will be supplied to the delivery address indicated by the customer, which must be a freely accessible business address. If the customer has given a wrong, incomplete or unclear delivery address, he will bear all costs incurred. The packaging is product- and order-related, the most favorable prices, and is chosen by us with regard to the selected carrier. The transport packaging is reduced to a minimum.


The method of shipment, in particular the selection of the carrier, is at our discretion, unless otherwise agreed. The delivery is usually made by parcel service. The risk of accidental loss or accidental deterioration as well as the risk of carriage will be transferred to the ordering party at the time of handing the good over to the forwarding agent, freight carrier, or carrier, independent from who pays the transportation charges, who carries out the transport, and where the transportation starts from. The risk of transport is insured free of charge for the ordering party.


The transportation charges are based on the total value and the total weight of the shipment, as well as on the country of destination, and include packaging, insurance, and all transportation costs from nass magnet to the indicated delivery address.